Grace Leramo

Led end-to-end UI/UX design initiatives for diverse portfolio companies, driving significant revenue growth and operational efficiency through strategic user experience optimization.

• Led end-to-end redesign of the Ikogosi Resort platform, delivering over 150M+ NGN revenue and achieving a 90% occupancy rate through targeted UX optimization.
• Established and scaled design system implementation across 3 product lines, significantly reducing design-to-development time by 40% and enhancing cross-functional collaboration by 60%.
• Improved information architecture on the Ikogosi Resort website, increasing sales with over 50,000 impressions, a 3% increase in room bookings, and 2,600 active users.
• Built and mentored a high-performing design team, implementing processes that fostered seamless cross-functional collaboration and efficient project execution.

Collaborated with executive leadership to define product strategy and vision, overseeing multiple projects from concept to completion to enhance user experience.

• Partnered with the CEO and Product Manager to brainstorm and define product strategy and vision, ensuring alignment with business objectives.
• Managed multiple design projects from concept to completion, encompassing wireframing, interactive prototyping, and user testing to resolve critical usability issues.
• Drove key functionality enhancements and new feature development, directly supporting and achieving defined business goals.

Spearheaded end-to-end UX design for multiple payment platforms and mobile applications, significantly scaling user engagement and improving app store ratings.

• Spearheaded the end-to-end design of the Ercaspay payment platform, including the payment gateway, checkout, merchant, and admin dashboard.
• Scaled the user base from launch to over 3,000 active users through data-driven UX improvements and strategic product refinement initiatives.
• Led the development and design of the Kolomoni mobile app and POS devices for agency banking in Nigeria and The Gambia, achieving over 1,000 downloads in The Gambia within the first week of launch.
• Increased user adoption in Nigeria by 50% and elevated the app store rating from 3.2 to 4.4 stars through iterative design improvements.

Led mobile and web-based application design, significantly increasing user engagement, customer retention, and website traffic through strategic UX initiatives.

• Led the design of the Playshaka mobile and web application, resulting in a consistent monthly increase of 5% active users and a significant 31% growth in new customer retention rate.
• Conducted heuristic evaluations of the CIL website, leading to a successful redesign that contributed to an 80% increase in website visits.
• Developed a comprehensive design system that facilitated seamless collaboration across teams, significantly minimizing friction between design and engineering by 90%.
• Designed VR experiences for the CIL Academy pitch, contributing to the successful training of over 20,000 students.

Designed mobile and web applications for healthcare professionals and patients, translating complex insights into impactful, measurable product experiences.

• Designed the Doctor Alpha mobile and web application, catering to diverse users including doctors, laboratories, and dispatch riders.
• Led stakeholder alignment sessions that streamlined product development, managed expectations, and facilitated effective feedback integration.
• Translated complex quantitative and qualitative insights into impactful product experiences, yielding measurable results and enhancing user satisfaction.

Mentoring emerging talent within the tech industry to foster growth and development.

Contributed design expertise to support STEM education initiatives for young women.

• Contributed design efforts to Project #100 for 20, directly supporting over 20 STEM students in their educational journey.